How it Works

Account Based Chat Routing (ABM)

RambleChat automatically routes sales conversations from your website, in real-time, to the correct Account Owner in SalesLoft when utilizing the ABM Chat product.  If using Single Click Chat (SCC), Ramble can perform account-based chat routing when a chat is initiated from Email, LinkedIn, Twitter, Landing Pages, etc.

Personalized Website Greeting from Cadence

Ramble creates personalized chat greetings when prospects navigates to your website directly from an email template or cadence. All dynamic fields can be utilized to create the most configurable chat experience – including greeting a buyer by their Company name, First name, or both.

Team Creation and User Management

Ramble performs seamless account creation using an existing SalesLoft account via oAuth.  The first SalesLoft team member to create a Ramble account will automatically provision a Ramble enterprise account that matches the SalesLoft Team Name.  All subsequent members from SalesLoft who login with Auth will include a confirmation to be placed in the team.

Chat Conversation History Logged in SalesLoft

Ramble automatically logs all chat conversation history and details at the SalesLoft Account level.  When a user navigates to an account, chat history is displayed under the “Notes” section.  If a SalesLoft user desires more in depth information about the chat conversation, a URL is automatically provided for the user to click.